If you explain why, you give the actual abusers clues as to how to avoid detecti... | Hacker News

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		Twirrim on June 1, 2019 \| parent \| context \| favorite \| on: "DigitalOcean Killed Our Company" If you explain why, you give the actual abusers clues as to how to avoid detection. It's common place behaviour for companies to _not_ reveal details.

bogomipz on June 6, 2019 | [–]

You can provide a helpful message with options for recourse without giving abuser's "clues." These are not somehow mutually exclusive. By your logic it makes sense to punish a marginal element at the expense of the majority.

crehn on June 1, 2019 | [–]

It's a spectrum; being opaque and stone-cold to that degree is shitty customer service.

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