I thought the same thing about Home Depot until this hit. I've had the opposite experience with them the last few weeks. Things come quickly, my cart is consistent wherever I am logged in, and I can just add pretty much as much stuff as I want and get it all delivered the next day for $9. I'm loving the express delivery. In general it would always be worth it for me to spend $9 to get stuff delivered from Home Depot. Pre-pandemic it's a solid hour or more in the car to cover the 4.3 miles there and back from my house.

Maybe I'm getting a better experience because I'm in Atlanta and there's a bit of a headquarters halo effect.

Their search and general catalog organization isn't great. I just use Google as my entrance to their site and that makes life easier.