This is probably because of the huge social stigma around mental illness.
By describing someone as insane, or “crazy” rather than trying to understand what is truly going on for them, it is a dismissal of their actual needs. Whether you want to deal with that level of detail has a lot to do with your relationship with that person.
But this matters a lot when it comes to the police who are called to handle people having mental health emergencies.
These suggestions all make some sense to me. The outrage at just dealing with the changes does not.
When there are too many changes, being asked to "just deal" becomes exclusionary itself. I know of communities like that, where most people are unwelcome because they don't know the huge set of rules on how they're supposed to talk, and I don't want programming to become one of them.
By describing someone as insane, or “crazy” rather than trying to understand what is truly going on for them, it is a dismissal of their actual needs. Whether you want to deal with that level of detail has a lot to do with your relationship with that person.
But this matters a lot when it comes to the police who are called to handle people having mental health emergencies.
These suggestions all make some sense to me. The outrage at just dealing with the changes does not.