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1) Ensure they trust you, and you trust them.

How, depends on different factors. Without trust on the company, their manager and their peers and employee will be likely to quit.

Over the years, I observe trust being in direct correlation with 5 kpis:

* How often the word "politics" is being used in a daily base.

* Miss delivery (delivery something that don't fulfill the goal, in features or time).

* Miscommunication/misunderstanding. (The need of repeating the same message more than once).

* How often the word meeting is being used negatively.

* Times conflict was avoided.

Improving this kpis, by techniques mentioned in other comments, in my experience, will improve trust and employee retention.



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