Consumers want a lot of things with negative externalities - goods that cost less because they're produced with slave labor, transportation that emits greenhouse gases, etc. Their preference shouldn't trump the obligation not to harm third parties.
Automated recommendations of a human-curated set of content - e.g. Netflix recommendations for its suite of programming - are much less objectionable, because they can't amplify anything the organization has not intentionally decided to present. It's the combination of UGC and ML recommendations that presents problems.
Automated recommendations of a human-curated set of content - e.g. Netflix recommendations for its suite of programming - are much less objectionable, because they can't amplify anything the organization has not intentionally decided to present. It's the combination of UGC and ML recommendations that presents problems.