Not the point. They were also told that a failover system would kick in and re-route traffic had there been any issues, but this was where to be seen.
A worldwide outage happened that affected almost all locations and everybody, so actually SLA is meaningless in this case. Where was the extra redundancy? Where was the failover system? Why was other companies indirectly affected?
As far as I know Fastly's status page was even down during the outage, the fact that the best answer to this 'is we don't know' tells you everything you need to know. Maybe stop victim blaming this situation and focus on the main culprit.
A worldwide outage happened that affected almost all locations and everybody, so actually SLA is meaningless in this case. Where was the extra redundancy? Where was the failover system? Why was other companies indirectly affected?
As far as I know Fastly's status page was even down during the outage, the fact that the best answer to this 'is we don't know' tells you everything you need to know. Maybe stop victim blaming this situation and focus on the main culprit.