>For those topics, I love to communicate with some "written" form, such as in an email, posts etc. Because doing the "writing" part allow me to conduct some research and analyses on the topic (usually took 10 minutes), which will in turn increase the quality of my reply.
That and to me at least almost more important is the ability to refer back to history.
You have a little oral discussion with your co-workers about an issue, or maybe ask for some clarification on something etc. Then a few days later when you think you need that info again, it's gone.
Having a discussion in Slack, Mattermost, email, etc allows me to always refer back and see what we've been talking about. Which can be vital especially in those situations where we're talking about complex issues with complex answers. The fact that I can a week later go back and see the same clarification again, is definitely helpful
That and to me at least almost more important is the ability to refer back to history.
You have a little oral discussion with your co-workers about an issue, or maybe ask for some clarification on something etc. Then a few days later when you think you need that info again, it's gone.
Having a discussion in Slack, Mattermost, email, etc allows me to always refer back and see what we've been talking about. Which can be vital especially in those situations where we're talking about complex issues with complex answers. The fact that I can a week later go back and see the same clarification again, is definitely helpful