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| | Ask HN: The most efficient method of conveying information is face-to-face | | 10 points by Surplus7421 on Sept 4, 2022 | hide | past | favorite | 22 comments | | Agile Manifesto states: The most efficient and effective method of conveying information to and within a development team is face-to-face conversation.
https://agilemanifesto.org/principles.html
But from what my experience, written word one-on-one has many advantages. It is easy to look up what was said. Another difference is that written word is persistent, meanwhile spoken usually isn't. You could use some technology to transcribe it and store the text somewhere to get these advantages, but It is not very common (assuming it works flawlessly, text always does). It also has advantages of not having various time constrains. This mostly means eliminating the urgency of having to answer immediately (which you still can) and therefore you can think about it more. Furthermore, it's easier to receive these messages rather than having a talk, and therefore it's easier to intertwine the downtime of not having a quick answer with another activity.
Which one do you folks prefer and why? |
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On topic. I think it depends on the information. Factual information, design requirements, anything quantitative, anything that needs to be referred back to, should be communicated in writing. Justifications and decision making however is often best done face to face as the latency is kept to a minimum. Asking someone why did you take this decision, why that, how about, could we? over email takes a lot of time, whereas doing it face to face allows you to quickly bang through all the important questions and sign off on decisions.
Really important thing in these types of meetings is to have a note taker / scribe who is independent, or get an automated transcript so you can refer back, especially if you are working in an adversarial environment with competing interests / views.