> This looks like a very useful utility, but why would you use iCloud if problems like this are this frequent?
The reason is implied by your question: problems like this are not that frequent. Not that it’s an excuse for the complete lack of feedback when they do happen.
> Compared to Dropbox, for instance?
Dropbox is fine, but not without its problems either. The client is a resource hog, a far cry from the seamless experience it was ~5 years ago. It’s also not really integrated into any application. But for me the kicker was when they decided that I didn’t have the storage space they gave me as freebies anymore. If I cannot trust them on that, I won’t trust them with my debit card.
The reason is implied by your question: problems like this are not that frequent. Not that it’s an excuse for the complete lack of feedback when they do happen.
> Compared to Dropbox, for instance?
Dropbox is fine, but not without its problems either. The client is a resource hog, a far cry from the seamless experience it was ~5 years ago. It’s also not really integrated into any application. But for me the kicker was when they decided that I didn’t have the storage space they gave me as freebies anymore. If I cannot trust them on that, I won’t trust them with my debit card.