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Could be worse. They actually gave us plenty of info. 8 core first gen Ryzen is very specific. Windows 11 probably doesn't like it because no TPM (most likely the motherboard has a port for one, but parts may not be available). There's a small list of processors that could be: Ryzen 1700, Ryzen 1800, with or without X/Pro, or maybe a Threadripper 1900X.

Much better than "I've got an i7 why is this slow" "I don't know, it works great on my Pentium", where the first person has an i7-620UE, a 2.13 Ghz 2 core Arrandale (Westmere?) from 2010, and the second person has a Pentium Gold G7400, a 3.7Ghz 2 core Alder Lake from 2022. Turns out 12 years of improvements and moving from mobile to desktop makes a huge difference. Of course, someone with a pentium could also have a processor from 1993-2022, so that's a much worse name without qualifiers.



The Ryzen 2700x is the same CPU as the 1700X, just a 12nm die shrink yet it is supported. The TPM requirement is asinine and not necessary.




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