This is extremely relatable. I have a similar experience with a free (!) watchface and a paid watch app I made a good few years back when WearOS was all the hype.
There's very friendly and thankful customers, there's unfortunately also a lot of needy and annoying ones. How do they not understand that I work for free, they always ask for more.
Add to that Google that is behaving like a toxic god, changing the rules of their walled garden every few months. I kid you not, one day they rejected my watchface because _it needed a splash screen_. And because my description mentioned "WearOS" and it should have been "Wear OS".
A significant part of my time is spent jumping through hoops created by big suppliers, such as Apple, Microsoft and Google. It drives me crazy. Support can be annoying, but at least I feel I am helping people.
BTW I couldn't get a renewal on a US government database because my business address was different in 2 other databases by exactly 1 comma character. This was blocking a big order. It took over a month, several phone calls and chats, lot of emails and an 'expedited' payment to the UK government to get this sorted. Fun times.
There's very friendly and thankful customers, there's unfortunately also a lot of needy and annoying ones. How do they not understand that I work for free, they always ask for more.
Add to that Google that is behaving like a toxic god, changing the rules of their walled garden every few months. I kid you not, one day they rejected my watchface because _it needed a splash screen_. And because my description mentioned "WearOS" and it should have been "Wear OS".