Matt, I was a very early slicehost customer, and just wanted to say thanks for the years of great service and straightforward business. I really loved what you did and hope you're continuing to do well. Cheers!
I paid $1399 for my TextDrive/Joyent "Three Martini Lunch" hosting, about six years ago. Which works out around $20/month. In retrospect, paying that amount up front doesn't seem "too good to be true", unfortunately.
For abuse, which seems somewhat reasonable. And for the other people, they offered their money back, which is probably the best way to solve this kind of thing.