> You almost get trained to click ‘Allow’ just to get work done
I had an interesting experience of this with a normal/non-technical user when my wife asked for help setting up some money remittance app. Early in the install it popped up some dialog, something about whether you wanted to transfer money via credit card or...except she clicked the "OK" button before I could read more than that. As in, she clicked it literally as fast as she could process there was a pop-up and move her finger there.
I asked her why she clicked the pop-up away without reading it, it might have been important...and she literally began to argue with me that there hadn't been a pop-up and what was I talking about.
Just like how our brain has learned to edit out blinking, it seems like (at least in some circumstances) her brain has learned to edit out pop-ups and essentially muscle memory is clicking "Okay" as fast as possible to get back to whatever she was doing.
I had an interesting experience of this with a normal/non-technical user when my wife asked for help setting up some money remittance app. Early in the install it popped up some dialog, something about whether you wanted to transfer money via credit card or...except she clicked the "OK" button before I could read more than that. As in, she clicked it literally as fast as she could process there was a pop-up and move her finger there.
I asked her why she clicked the pop-up away without reading it, it might have been important...and she literally began to argue with me that there hadn't been a pop-up and what was I talking about.
Just like how our brain has learned to edit out blinking, it seems like (at least in some circumstances) her brain has learned to edit out pop-ups and essentially muscle memory is clicking "Okay" as fast as possible to get back to whatever she was doing.