I don't see how, in the scenario I mentioned, that just allowing a user to click away from a modal is a problem, though. Are they not losing value from alienating users who they do stuff like this to? Are they really gaining any value by forcing them to follow accounts they don't want to follow?
It just sounds like they have no better ideas to me. Why not just make the feature human and build a little bit of customer loyalty? That's kind of my point. After a while people get so tired of this crap this might be why these users provide Meta no value.
And I guess, if they're already making ridiculous profits, why not just accept that some of your users are low value monetarily but do provide value by being on the network at all.
> some of your users are low value monetarily but do provide value by being on the network
That's not how advertising works. If you're not looking at the advertising, you don't provide any value, nothing. In that case you're now a losing proposition and they don't want those users because they're lowering margins and ROE. It's about good decisions that make money... goodwill only goes so far on the balance sheet.
Now, you got my full explanation. If you still don't understand why it's not as bad a design as you first thought... we'll just have to disagree ;-)
It just sounds like they have no better ideas to me. Why not just make the feature human and build a little bit of customer loyalty? That's kind of my point. After a while people get so tired of this crap this might be why these users provide Meta no value.
And I guess, if they're already making ridiculous profits, why not just accept that some of your users are low value monetarily but do provide value by being on the network at all.