Big if true. But actually maybe not that big since people suspect it anyway. This is the "innovation" that defenders of the "free market" are always touting.
How to be sure? Transparency requirements. I think we need way more transparency requirements. All sorts of financial and operational data should be publicly available.
I think we should be much more strict with what constitutes “fraud”:
If you sell me better service, but don’t treat me any better, you should owe me triple damages for defrauding me. And your executives should be prosecuted for directing fraudulent behavior.
How to be sure? Transparency requirements. I think we need way more transparency requirements. All sorts of financial and operational data should be publicly available.