Hi, Felix from the team here, this is my product - let us know what you think. We're on purpose releasing this very early, we expect to rapidly iterate on it.
(We're also battling an unrelated Opus 4.5 inference incident right now, so you might not see Cowork in your client right away.)
Your terms for Claude Max point to the consumer ToS. This ToS states it cannot be used for commercial purposes. Why is this? Why are you marketing a product clearly for business use and then have terms that strictly forbid it.
I’ve been trying to reach a human at Anthropic for a week now to clarify this on behalf of our company but can’t get past your AI support.
> Evaluation and Additional Services. In some cases, we may permit you to evaluate our Services for a limited time or with limited functionality. Use of our Services for evaluation purposes are for your personal, non-commercial use only.
All that says to me is don't abuse free trials for commercial use.
> These Terms apply to you if you are a consumer who is resident in the European Economic Area or Switzerland. You are a consumer if you are acting wholly or mainly outside your trade, business, craft or profession in using our Services.
> Non-commercial use only. You agree that you will not use our Services for any commercial or business purposes
Speaking from experience the support is mostly automated it seems and it takes 2 weeks to reach a real human (could be more now). Vast majority of reddit threads also say similar timelines.
For Claude? I just don’t have that experience. I talk to the stupid AI for a bit, get nothing helpful, and more or less half a day later some human jumps in to tell me that I’ve already tried everything possible. But it’s a human? Support seems responsive, just not very helpful.
Tried two so far, and now given up. I mean it's not always their responsibility to respond to everyone's gripes and unfortunately this is a legal issue so it's probably not wise for them to comment although getting an official response to this would be nice.
Is that why you can enter a business id on the payment form? Just read the marketing page [0]. The whole thing is aimed at people running a business or operating within one.
tbf, individuals do work that is not their employment (I was actually _more_ excited about this for my personal TODO lists than for my Real Adult Job, for which things like Linear already exist) - but I take your point.
The organization plans don't work for very small organizations, for one (minimum 5 seats). Any solopreneur or tiny startup has to use individual plans.
He’s the top comment on every AI thread because he is a high profile developer (invented Django) and now runs arguably the most information rich blog that exists on the topic of LLMs.
That’s not really reasonable to assume at all. Five minutes of research would give you a pretty strong indication of his character. The dude does not need to self-aggrandize; his reputation precedes.
Perhaps. But perhaps this era of AI slop leaves a foul taste in many people’s mouth. I don‘t know the reputation, all I see is somebody who felt the need to AI generate a picture and post it on HN. This is slop, and I personally get bad vibes from people who post AI generated slop, which leaves me with all sorts of assumptions about their character.
To clarify, they are here to have fun, they liked the joke about cow-ork (which I did too, it was a good joke), and they had an idea on how to build up on that joke. But instead of putting in a minor effort (like 5 min in Inkscape) they write a one sentence prompt to nano-banana and think everybody will love it. Personally I don’t.
If you can draw a cow and an ork on top of an Anthropic logo with five minutes in Inkscape in a way that clearly captures this particular joke then my hat is off to you.
I'm all in on LLMs for code and data extraction.
I never use them to write text for my own comments on forums so social media or my various personal blogs - those represent my own opinions and need to be in my own words.
I've recently started using them for some pieces of code documentation where there is little value to having a perspective or point of view.
My use of image generation models is exclusively for jokes, and this was a really good joke.
This really is unnecessarily harsh. As someone who's been reading Simon's blog for years and getting a lot of value from his insights and open source work, I'm sad to see such a snap dismissive judgement.
"all sorts of assumptions about [someone's] character" based on one post might not be a smart strategy in life.
I'd say is necessarily harsh. It is not as if Simon's opinions on AI were really better than others here that are as technical as his.
He is prolific, and being at the top of every HN thread is what makes him look like a reference but there are other 50+ people talking interesting things about AI that are not getting the deserved attention because every top AI thread we are discussing a pelican riding a bike.
He very obviously disclosed that he had nano banana generate the logo. Using AI to boost himself is a different animal altogether. (The difference is lying)
This is the Internet. Everyone here is an AI running in a simulator like the Matrix. How do I know you're not an AI? How do you know I'm not? I could be! Please, just use an em—dash when responding to this comment let me know you're AI.
AI and Claude Code are incredible tools. But use cases like "Organize my desktop" are horrible misapplications that are insecure, inefficient and a privacy nightmare. Its the smart refrigerator of this generation of tech.
I worry that the average consumer is none the wiser but I hope a company that calls itself Anthropic is anthropic. Being transparent about what the tool is doing, what permissions it has, educating on the dangers etc. are the least you can do.
With the example of clearing up your mac desktop: a) macOS already autofolds things into smart stacks b) writing a simple script that emulates an app like Hazel is a far better approach for AI to take
Looks cool, and I'm guilty as charged of using CC for more than just code. However, as a Max subscriber since the moment it was a thing, I find it a bit disheartening to see development resources being poured into a product that isn't available on my platform. Have you considered adding first-class support for Linux? -- Or for that matter sponsoring one of the Linux repacks of Claude Desktop on Github? I would love to use this, but not if I need to jump through a bunch of hoops to get it up and running.
Is it wrong that I take the prolonged lack of Linux support as a strong and direct negative signal for the capabilities of Anthropic models to autonomously or semi-autonomously work on moderately-sized codebases? I say this not as an LLM antagonist but as someone with a habit of mitigating disappointment by casting it to aggravation.
Disagree with what you wrote but upvoted for the excellent latter sentence. (I know commenting just to say "upvoted" is - rightfully - frowned upon, but in lampshading the faux pas I make it more sufferable.)
Beachball of death on “Starting Claude’s workspace” on the Cowork tab. Force quit and relaunch, and Claude reopens on the Cowork tab, again hanging with the beachball of death on “Starting Claude’s workspace”.
Deleting vm_bundles lets me open Claude Desktop and switch tabs. Then it hangs again, I delete vm_bundles again, and open it again. This time it opens on the Chat tab and I know not to click the Cowork tab...
I noticed a couple hanging `diskutil` processes that were from the hanging and killed Claude instances. Additionally, when opening Disk Utility, it would just spin and never show the disks.
A restart fixed all of the problems including the hanging Cowork tab.
@Felix - How are you thinking about observability? Anthropic is very clear that evals are critical for agentic processes (your engineering blog just covered this last week). For my whole company to roll out access to agents for all staff, I'd need some way for staff (or IT) to be able to know (a) how reliable the systems are (i.e., evals), (b) how safe the systems are (could be audit trails), and (c) how often the access being given to agents is the right amount of access.
This has been one of the biggest bottlenecks for our company: not the capability of the agents themselves -- the tools needed to roll them out responsibly.
You released it at just the right time for me. When I saw your announcement, I had two tasks that I was about to start working on: revising and expanding a project proposal in .docx format and adapting some slides (.pptx) from a past presentation for different audience.
I created a folder for Cowork, copied a couple of hundred files into it related to the two tasks, and told Claude to prepare a comprehensive summary in markdown format of that work (and some information about me) for its future reference.
The summary looked good, so I then described the two tasks to Claude and told it to start working.
Its project proposal revision was just about perfect. It took me only about 10 more minutes to polish it further and send it off.
The slides took more time to fix. The text content of some additional slides that Claude created was quite good and I ended up using most of it, but the formatting did not match the previous slides and I had to futz with it a while to make it consistent. Also, one slide it created used a screenshot it took using Chrome from a website I have built; the screenshot didn’t illustrate what it was supposed to very well, so I substituted a couple of different screenshots that I took myself. That job is now out the door, too.
I had not been looking forward to either of those two tasks, so it’s a relief to get them done more quickly than I had expected.
One initial problem: A few minutes into my first session with Claude in Cowork, after I had updated the app, it started throwing API errors and refusing to respond. I used the "Clear Cache and Restart" from the Troubleshooting menu and started over again from the start. Since then there have been no problems.
Hi Felix, this looks like an incredible tool. I've been helping non-tech people at my org make agent flows for things like data analysis—this is exactly what they need.
However, I don't see an option for AWS Bedrock API in the sign up form, is it planned to make this available to those using Bedrock API to access Claude models?
Was looking forward to try it, but just processing a notion page and prepare an outline for a report breaks it: This is taking longer than usual...(14m 2s)
/e: stopped it and retried. it seems it can't use the connectors? I get No such tool available
Question: I see that the “actions hints” in the demo show messaging people as an option.
Is this a planned usecase, for the user to hand over human communication in, say, slack or similar? What are the current capabilities and limitations for that?
Congrats! I'll be working this out. It doesn't seem that you can connect to gmail currently through cowork right now. When will the connectors roll out for this? (Gmail works fine in chats currently).
It's great and reassuring to know that, in this day and age, products still get made entirely by one individual.
> Hi, Felix from the team here, this is my product - let us know what you think.
> We're on purpose releasing this very early, we expect to rapidly iterate on
> it.
> (We're also battling an unrelated Opus 4.5 inference incident right now, so
> you might not see Cowork in your client right away.)
(We're also battling an unrelated Opus 4.5 inference incident right now, so you might not see Cowork in your client right away.)