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> With Linux it is always the relative that happens to be around

That's certainly true. And it's a chicken-vs-egg problem that's hard to solve. But it doesn't really have anything to do with which system is easier to use. It has much more to do with Microsoft's past unfair business practices (asking shops more for windows licenses if they happened to sell computers with something else than windows on it comes to mind) and the slowness of retail in adapting. Selling computers is way down (most people don't need more than a tablet/phone), selling in physical stores is way down (has moved online). Shops are not going to spend money on training their salespeople in linux. Most of the time they won't even really know windows.



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