True, however, in defense of the writer perhaps the writer was trying to balance out the story, because throughout most of the story above her backstory was pretty much "it's her fault". To balance it out a bit, in the middle the writer inserted a "hey, maybe she did really have a reason for her reaction" before returning to "nope, not really-ish".

At least, that's how I felt when I read the article.

But you do make a valid point, his background isn't really brought forth, although slightly it is but not much at all. However, I feel that saying something along the lines of "Hank grew up in Sometown, Somestate, Someplace, and had a loving mother and father, etc etc etc..." would feel out of place in such an article... I'm only guessing Hank's backstory and do not claim to actually know it.

tl;dr & in conclusion: Perhaps it's the writer trying to balance things out? :/